Privacy Policy

This Privacy Policy explains how Coze & Dolce collects, uses, and protects your information when you visit our website or place an order.

By using our site, you agree to the practices described here. If you have questions, contact us any time.

Information you provide: name, email, phone number, shipping and billing addresses, and order details.

Payment information: payments are processed by third parties. We do not store full payment card details.

Automatically collected data: device information, browser type, IP address, pages viewed, and referring URLs.

To process and fulfill orders, provide order updates, and handle returns or exchanges.

To respond to inquiries and provide customer support.

To improve site performance, understand usage trends, and personalize content.

To send marketing messages when you opt in (you can unsubscribe anytime).

We use cookies and similar technologies to keep the site running, remember preferences, and measure performance.

You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.

We share information with trusted service providers who help us operate the site and fulfill orders (payment processing, shipping, analytics).

We do not sell your personal information.

We may disclose information if required by law or to protect our rights and customers.

We keep personal information only as long as needed to fulfill orders, comply with legal requirements, and improve our services.

We use reasonable administrative, technical, and physical safeguards to protect your data. No system is perfectly secure.

You can opt out of marketing emails by using the unsubscribe link in any message.

You can request access, correction, or deletion of your personal information by contacting us.

Our site is not intended for children under 13, and we do not knowingly collect their information.

We may update this policy from time to time. The effective date at the top will reflect the latest version.